PRIVACY POLICY

1. Introduction

JDV Interior (Pty) Ltd ("JDV", "we", "our", "us") is committed to protecting the privacy and personal information of our clients, prospective clients, and visitors to our website. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and applicable South African law.

By using our website or engaging our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — name, email address, telephone number, and postal address
• Project information — details about your property, design preferences, and budget
• Communication records — emails, messages, and correspondence with our studio
• Usage data — browser type, IP address, pages visited, and time spent on our website (via analytics tools)

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotations
• Deliver interior design, architecture, and lifestyle services
• Manage ongoing projects and client relationships
• Send relevant project updates and communications
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Confidentiality of Client Projects

We respect the privacy of our clients. Certain completed projects may be showcased on our website or portfolio materials only with the express consent of the client. Where a client has requested confidentiality, no identifiable imagery, addresses, or personal details will be published.

5. Sharing of Information

We may share your information with:

• Trusted service providers — contractors, suppliers, and professionals engaged on your project, who are bound by confidentiality obligations
• Legal and regulatory authorities — where required by law
• Professional advisors — accountants, attorneys, or insurers, where necessary

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Access to client information is restricted to authorised members of the JDV team only.

7. Retention of Information

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Project records are typically retained for a minimum of five years following project completion.

8. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Object to the processing of your information
• Request the deletion of your information, subject to legal obligations

To exercise any of these rights, please contact us at info@jdvinterior.co.za.

9. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site usage. You may disable cookies through your browser settings, though this may affect the functionality of certain features.

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any material changes will be communicated via our website. Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related queries or concerns, please contact:

• JDV Interior (Pty) Ltd
• Pretoria, South Africa
• Email: info@jdvinterior.co.za
• Phone: +27 81 051 8772